IT Technician
Kaposvar, HU
Role Description
Şişecam, founded in 1935 under the vision of Mustafa Kemal Atatürk, is a global player in glass and chemicals. They operate in core areas like flat glass, glassware, glass packaging, and glass fiber. Currently, they rank among the top two glassware manufacturers and the top five producers of glass packaging and flat glass worldwide. Additionally, Şişecam is a major soda ash producer and a leader in chromium chemicals. They have production facilities in multiple countries, including Germany, Italy, and the USA, apart from Turkey. With 88 years of experience, over 25,000 employees, and a presence in 14 countries, Şişecam is committed to sustainable development through its CareForNext strategy aligned with the United Nations Sustainable Development Goals.
We are looking for an IT Technician for our newly built factory in Kaposvár.
Main function: Responsible for providing the technical support in accordance with the determined standards, processes and procedures. Examples of systems under responsibilities: computers, printers, network infrastructures, telephone exchanges, mobile and desk phones, video conference systems, security camera and recoding systems, system room infrastructures, production tracking systems, personnel tracking systems, cash registers, people counting systems, data backup system etc
Responsibilities:
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carrying out the IT operation support in the plant, in accordance with the standards processes and procedures
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provide support regarding software and hardware issues, setting up equipment
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providing support regarding technical issues within the production plant
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providing the second level support service related to the works in the field
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determining the IT inventory information and keeping them up to date
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using the IT material pool in the most efficient way and suggesting the products and quantities that should be included in the pool, and updating the pool information
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helping determination of IT needs and determining the information that affects the basis of the budget
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taking role in regional IT infrastructure projects
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fulfilling the roles, duties and responsibilities determined within the scope of it processes
What we need from you:
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experience from an IT support related position
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at least intermediate, active English knowledge (you will use it daily)
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knowledge of IT infrastructures
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experience with software and hardware support
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at least high school diploma
Job Segment:
Technical Support, Technician, Technology